Amazon boosts click and collect operation

Amazon is boosting its click and collect operation by offering customers free standard delivery to its network of 13,000 Pickup Locations across the UK.

Goods are delivered to secure sites located at rail, tube and petrol stations, local shops, business parks, university campuses and public buildings, which are then collected at a convenient time by customers.

Free Standard Delivery is available on products sold or fulfilled by Amazon, which include £10 or more of books, or £20 or more of products from any Amazon store.

Items will arrive one-to-two days after dispatch under free standard delivery. Options are also available to receive goods the next day or on the same-day.

“We are always trying to lower costs for our customers,” said John Tagawa, VP of Operations, Amazon UK. “For many people, collecting from an Amazon Pickup Location is the delivery option of choice.”

The number of Amazon Pickup Locations now stands at more than 13,000 – more than double the number a year ago. These include more than 300 Amazon Lockers.

Earlier this month, Amazon also expanded its Prime Now service to Birmingham, which enables customers to receive delivery of goods within one hour on thousands of items.

Launched in London in June, the speedy delivery service will be introduced in additional UK cities by the end of the year.

The fastest London Prime Now delivery to date was a NETGEAR Wi-Fi Range Extender which was ordered at 10:32am, shipped from Amazon’s Bow delivery station and delivered at 10:44am to a postcode in Canary Wharf.